support@peachtreemedicalservices.com

678-530-7699

support@peachtreemedicalservices.com

678-530-7699

678-530-7699

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Compliance

Last Updated: October 22, 2026

1. Our Commitment to Compliance

Peachtree Medical Services Inc. is committed to conducting business responsibly, ethically, and in accordance with applicable laws, regulations, contractual requirements, industry expectations, and customer policies. Our compliance approach is intended to support safe, professional, and consistent service while promoting accountability, transparency, and responsible business practices.

2. Scope of Our Compliance Practices

Our compliance practices may apply to areas including:

• Medical equipment service and maintenance activities
• Technical service documentation and recordkeeping
• Workplace safety and safe service procedures
• Customer and facility requirements
• Information security and privacy practices
• Vendor and supplier interactions
• Professional conduct and business ethics
• Applicable federal, state, and local requirements

3. Regulatory and Industry Requirements

Medical equipment service activities may be subject to requirements established by manufacturers, healthcare facilities, regulatory authorities, accreditation bodies, contractual agreements, and other applicable standards.

Peachtree Medical Services seeks to perform work in accordance with the requirements applicable to the services being provided and the specific equipment, facility, manufacturer, or customer involved.

Because requirements may vary by equipment type, jurisdiction, customer, and scope of work, specific compliance obligations are evaluated in the context of each engagement.

4. Manufacturer Guidelines and Service Procedures

Where applicable, service, maintenance, inspection, and repair activities may be performed with reference to relevant manufacturer documentation, technical guidance, service procedures, specifications, and other available information.

Product requirements and manufacturer procedures may change over time. Applicable documentation should be reviewed as appropriate for the equipment and service being performed.

5. Service Documentation and Recordkeeping

Accurate and appropriate documentation is an important part of professional medical equipment service.

Depending on the nature of the service, documentation may include:

• Equipment identification information
• Service request details
• Inspection or maintenance information
• Work performed
• Parts or components used
• Testing or verification performed
• Service dates
• Technician information
• Customer or facility information
• Records may be retained as reasonably necessary for operational, contractual, regulatory, quality, safety, and business purposes.

6. Quality and Safety

Peachtree Medical Services is committed to supporting quality and safety in the performance of its services.

Service activities should be performed using appropriate procedures, tools, documentation, technical judgment, and safety practices consistent with the nature of the work being performed.

Where a condition may affect safe equipment operation, patient care, or facility operations, appropriate communication and escalation should occur in accordance with applicable customer, facility, manufacturer, and regulatory requirements.

7. Healthcare Facility Requirements

Healthcare organizations may maintain their own policies regarding access, credentialing, safety, infection control, documentation, security, confidentiality, training, background screening, or other vendor requirements. Peachtree Medical Services may be required to comply with applicable facility-specific policies when performing work on-site.

8. Privacy and Confidentiality

We recognize the importance of protecting confidential information encountered during the course of business and service activities.

Employees, contractors, and service personnel are expected to handle customer, business, technical, and other confidential information responsibly and only for legitimate business purposes.

Our general website contact and service request forms are not intended for the transmission of patient medical records, protected health information (PHI), Social Security numbers, payment card information, passwords, or other highly sensitive information.

9. HIPAA and Protected Health Information

Certain activities performed in healthcare environments may involve privacy or confidentiality obligations under applicable healthcare laws, customer policies, contracts, or business associate arrangements.

The applicability of the Health Insurance Portability and Accountability Act (HIPAA) and related requirements depends on the nature of the services performed, the information involved, and the legal relationship between the parties.

Nothing on this website should be interpreted as a representation that every service, communication channel, website feature, or business activity is subject to HIPAA or independently certified as HIPAA compliant.

10. Information Security

Peachtree Medical Services seeks to use reasonable administrative, technical, and organizational practices appropriate to the information and systems involved in its operations.

Security practices may include measures intended to reduce risks associated with unauthorized access, data loss, misuse, disclosure, fraud, spam, malicious activity, or other security threats.

No technology system or communication method can be guaranteed to be completely secure.

11. Workplace Safety

Personnel are expected to perform work in a manner that supports workplace safety and follows applicable safety procedures, customer requirements, equipment precautions, and legal obligations.

Safety requirements may vary depending on the work environment, equipment involved, facility conditions, electrical hazards, mechanical hazards, biological hazards, or other site-specific risks.

12. Ethical Business Conduct

Peachtree Medical Services expects business activities to be conducted professionally, honestly, and ethically. We do not support fraudulent, deceptive, corrupt, or unlawful conduct. Personnel and representatives are expected to avoid conflicts of interest, improper payments, falsification of records, misrepresentation, and other conduct inconsistent with responsible business practices.

13. Anti-Bribery and Improper Payments

Peachtree Medical Services does not authorize bribes, kickbacks, improper payments, or other unlawful incentives intended to influence a business or governmental decision.

Gifts, entertainment, discounts, and other business courtesies should be handled in a manner consistent with applicable law, customer requirements, contractual obligations, and ethical business practices.

14. Conflicts of Interest

Personnel and representatives should avoid situations in which personal, financial, or other interests improperly interfere with responsibilities to Peachtree Medical Services or its customers.

Potential conflicts should be disclosed and addressed appropriately.

15. Vendors, Suppliers, and Third Parties

Peachtree Medical Services may work with manufacturers, suppliers, contractors, technology providers, and other third parties in the course of providing services.

Third parties are responsible for complying with the laws, regulations, agreements, and policies applicable to their own operations.

Where appropriate, Peachtree Medical Services may consider quality, safety, reliability, security, and compliance factors when selecting or working with third parties.

16. Training and Professional Responsibility

Personnel performing technical or operational activities are expected to have appropriate knowledge, experience, instruction, or training for the responsibilities assigned to them.

Training needs may vary depending on equipment, technology, manufacturer requirements, customer expectations, safety considerations, or applicable regulations.

17. Reporting Compliance Concerns

Customers, employees, contractors, vendors, and other parties are encouraged to report concerns involving suspected misconduct, safety issues, improper business practices, confidentiality concerns, or potential violations of applicable requirements.

Reports should include sufficient information to allow the concern to be reviewed appropriately.

Peachtree Medical Services may review reported concerns and take appropriate action based on the circumstances and available information.

18. Continuous Improvement

Compliance, quality, safety, technology, and regulatory expectations evolve over time. Peachtree Medical Services may periodically review and update policies, procedures, processes, documentation, training, and business practices as appropriate.

19. No Certification or Legal Representation

Unless specifically stated in a written agreement or supported by an applicable certification, accreditation, registration, license, or other formal documentation, information on this page should not be interpreted as a claim that Peachtree Medical Services holds a particular certification, accreditation, regulatory approval, or compliance designation.

Compliance requirements vary depending on the service, equipment, customer, facility, jurisdiction, and circumstances involved.

20. Changes to This Compliance Statement

Peachtree Medical Services may update this Compliance page periodically to reflect changes in business practices, services, technology, policies, or applicable requirements.

When updates are made, the "Last Updated" date at the top of this page may be revised.

21. Contact Us

If you have questions about compliance, business practices, privacy, service documentation, or a compliance-related concern, please contact

Peachtree Medical Services Inc.
Email: support@peachtreemedicalservices.com
Phone: 678-530-7699